How to improve digital customer experience- 6 steps to success

How to improve digital customer experience- 6 steps to success

As customer experience experts we’ve found ourselves talking more and more about the online experience over the last decade. It’s been a steady ramp-up of importance in the broader CEX world. And then came a pandemic. We all retreated into homes and in front of our...
Introducing fresh team time

Introducing fresh team time

For 2020 we’re introducing a new initiative at Fresh Nous called Fresh Team Time – and we’re hoping that it catches on. Fresh Team Time is a commitment to encourage everyone who works for Fresh Nous to devote work time to making a positive contribution to good...