Our greatest Joy
The greatest joy here at Fresh Nous comes from the range of clients and projects we get to be a part of. From our roots in utilities and manufacturing we’ve also spread to work with the 3rd sector, retail, events, software, professional services and much more. Every client is unique and we love that each brings us new opportunities (and challenges!)
What matters most to us in our work is that we can build relationships with our customers. Nothing we do is transactional and we work always as part of the team with our clients. We’d never recommend you to spend money if we wouldn’t or to make a difficult change if we aren’t sure it will deliver ROI, just like we’d make the decisions in our own business.
We’re pleased to show you a small selection of our work. If you’d like to know more please get in touch.
Taking a Client’s Campaign to the Next Level with Video Content
In late 2021 we worked with one of our clients to create video content to raise their brand and product awareness across multiple platforms. The client are a logistical planning and delivery management company who operate in the UK and...
Utilising PPC and Email Marketing for Rebranding Campaign
For many companies and organisations, rebranding and retooling customer messaging is essential in creating new leads as well as retaining existing customers. This was exactly the case with one of our clients. They wanted to re-engage with their...
Customer Surveys and Introducing New Products to the Luxury Bathroom Market
Our client is one of the world’s leading providers of sanitary fittings and innovative water products. Delivering great products from taps, showers, and smart water solutions, they have come to personify excellence for decades. Committed to their...
CX and Digital Marketing with Life Safety Leaders
Our client is one of the world’s leading manufacturers of commercial and industrial fire detection and emergency lighting solutions. We’ve worked with them since May 2021 and have taken up various supporting roles with them, assisting with...
The Implementation of CSAT and NPS in the Emergency Home Repairs Market
Being able to unearth points of friction and success within your customer journey is an invaluable marketing insight. Knowing when and why these moments occur not only allows you to act on them quickly, but it is also helps you to further...
Customer Journey Mapping with UK Leading Biomass Producer
Challenges and cases During the covid pandemic customer experiences across the world shifted. Customer service teams and networks had to cater to their existing customer base while trying to compete with rapidly shifting markets and customer...
From our roots in utilities and manufacturing we’ve also spread to work with the 3rd sector, retail, events, software, professional services and much more.
Every client is unique and we love that each brings us new opportunities (and challenges!)
We’ve grown to create an agile team of marketers, digital experts, brand strategists and customer experience professionals.
We spend our days turning insight (existing and new) into marketing strategies that support growth, retention and customer satisfaction.
Who we work with
