Voice Search Did you know that over 50% of people use voice search daily in Britain alone? Risen from a mere 25% only 4 years ago, according to Google, 1 in every 5 searches is done by voice - that’s around 20% of all search activity. It’s predicted that by 2022 over...
The evolution of Snapchat filters. Should businesses be utilising this platform more? Social media can be an invaluable tool for any business, it’s a platform which allows businesses to grow their brand awareness and develop better, more meaningful, connections with...
With over 50% of all internet users now accessing a social media network at least once a day organisations of all sizes face little choice as to whether they deal with social media in their businesses. The latest ‘Cisco Connected World Technology Report’ reports...
As part of the #payitforward campaign, launched by Fresh Nous at the Business Expo on the 7th March, we are proud to announce our support of a fantastic local charity called Footsteps. They do an amazing job, providing support for bereaved children, young people...
We’re very excited to announce that we have been shortlisted as a finalist for the Best Use of Social Media award at this year’s Herefordshire and Worcestershire Chamber of Commerce Awards. The winner will be announced at the Awards Ceremony on 7th June 2018.
Customer experience and experiential marketing – both the buzz phrases of recent years have given us marketers new phrases on which to hang the hats of our strategies. We tell organisations that they must get closer to their audiences, understand their interactions...
As a small business ourselves, we understand that many businesses don’t always have the largest of budgets, especially to spend on tools and services. Luckily, there some fantastic, cheap and even free tools and services out there to help elevate your business in...
We all know that as times change so do people, but for small businesses it shouldn’t be a case of throwing the logo baby out with the brand bath water. Yes, brand identity of your business should evolve over time along with trends and customers’ changing habits, but...
Now-a-days we take the World Wide Web for granted, it’s become so ingrained into society and daily life that you constantly use it without taking the time to stop and appreciate it’s genius and how many different opportunities it opens. Need to look up an answer to a...
The Fresh Nous team recently attended the Herefordshire & Worcestershire Chamber of Commerce Business Expo. Events like this are really important to us and we love exhibiting at these events. They give us a fantastic opportunity to meet new people, to talk to and...
Discover Fresh Nous successes, challenges and adventures on our Case Studies page.
As customer experience specialists we have a bespoke approach to CX programmes. We’ll work with you, sharing our tools in journey mapping, customer insight discovery and communication strategy to help you build the optimum experience for your stakeholders.
