Customer experience and experiential marketing – both the buzz phrases of recent years have given us marketers new phrases on which to hang the hats of our strategies. We tell organisations that they must get closer to their audiences, understand their interactions...
As a small business ourselves, we understand that many businesses don’t always have the largest of budgets, especially to spend on tools and services. Luckily, there some fantastic, cheap and even free tools and services out there to help elevate your business in...
We all know that as times change so do people, but for small businesses it shouldn’t be a case of throwing the logo baby out with the brand bath water. Yes, brand identity of your business should evolve over time along with trends and customers’ changing habits, but...
Now-a-days we take the World Wide Web for granted, it’s become so ingrained into society and daily life that you constantly use it without taking the time to stop and appreciate it’s genius and how many different opportunities it opens. Need to look up an answer to a...
The Fresh Nous team recently attended the Herefordshire & Worcestershire Chamber of Commerce Business Expo. Events like this are really important to us and we love exhibiting at these events. They give us a fantastic opportunity to meet new people, to talk to and...
Fresh Nous Customer Focus Approach You’ve heard the quotes “A picture is worth a thousand words” and “Every painting tells a story” and it seems that here at the Fresh Nous office we have living proof that every brush stroke and drop of colour used is a written word...
Discover Fresh Nous successes, challenges and adventures on our Case Studies page.
As customer experience specialists we have a bespoke approach to CX programmes. We’ll work with you, sharing our tools in journey mapping, customer insight discovery and communication strategy to help you build the optimum experience for your stakeholders.
