We recently saw an advert claiming that AI can replace an entire marketing team for the price of Netflix. It promised ads, videos, and posts in minutes, with “no team, no stress, no delays, no overthinking”. On the surface, it is exactly the kind of message that will...
Authority, Trust, Relevance: the three signals AI uses to decide which businesses to recommend. Learn how to get recommended by AI.
How AI search is changing visibility, reviews and digital PR. Key insights from Fresh Nous at Worcestershire TechFest 2026.
If you’re wondering what skills to prioritise, what new roles are emerging, and how to get your team ready without sparking panic, here’s how we’re helping teams build confidence with HubSpot’s AI tools, agents, and data capabilities.
AI is changing how people search. It’s not just about keywords or links anymore. Today, AI search is all about advocacy and answers. For brands and marketers, these are now the two pillars that matter most when planning any digital content strategy. Why AI Search Is...
ChatGPT trends this SpringAt Fresh Nous, we live for a good trend. Especially when it involves AI, creativity, and a healthy dose of fun, making the ChatGPT Superhero trend was right up our street . As a customer experience agency that's deeply into tech and always...
Discover Fresh Nous successes, challenges and adventures on our Case Studies page.
As customer experience specialists we have a bespoke approach to CX programmes. We’ll work with you, sharing our tools in journey mapping, customer insight discovery and communication strategy to help you build the optimum experience for your stakeholders.
